Text message terms

Last updated November 10, 2026

The programme

Shops that use ChimeClerk send text messages to their own customers through it. There are two kinds, and you choose each separately when you check in or book:

• Visit messages: booking confirmations, appointment reminders, "ready for pickup" notices, estimate approvals, receipts and payment reminders for work you had done.
• Offers and service reminders: promotions and "service due" reminders from that shop, up to 4 a month. Agreeing to these is not required to book or buy anything.

How you opt in

By ticking the box for each kind of message on the shop's kiosk, on the shop's booking page on your phone, or by agreeing when the shop's phone assistant asks. Boxes are never ticked for you.

How often

Visit messages depend on your visits. Offers are limited to 4 a month per shop.

Cost

Message and data rates may apply, according to your mobile plan.

How to stop, and how to get help

Reply STOP to any message to stop all texts from that shop. Reply START to turn them back on. Reply HELP for help, or email support@chimeclerk.com.

Your number

Mobile numbers and consent are never shared with or sold to third parties or affiliates for marketing. Carriers are not liable for delayed or undelivered messages. See the Privacy Policy.

Questions: support@chimeclerk.com · Kanav Systems Inc.